Call Blocking Merchant Accounts

Call blocking is a common security tool for merchants to use, but it can also be beneficial for reducing chargebacks.

What is Call Blocking?

Call blocking is a service that allows you to block certain numbers from calling you. For example, if you want to keep your phone number from being used by telemarketers or spammers, or if you want to stop receiving calls from people who are trying to sell products or services over the phone and don’t need an appointment.

Call blocking merchant accounts can be done on a per-number basis—so if someone has tried calling twice in one week and hasn’t managed to get through once—you can block them for good! Or perhaps it’s someone who has been calling your house repeatedly every day for the past month without ever leaving a message; now they’re getting blocked automatically as well.

For the uninitiated, an merchant account is a service that lets you accept payments on your website or app by connecting to your bank account. You don't need to worry about the technical aspects of setting up a payment gateway or building out a checkout page—all you have to do is signup for an account and get started accepting payments!

The good news is that there are no fees involved in using our platform. However, if you want more features like recurring billing and assisted refunds (which we'll explain below), then there may be some costs associated with those features.

What is Call Blocking Fraud?

Call blocking fraud is a type of phone fraud that occurs when telemarketers or other types of callers are using a cell phone number to make calls to your home. These numbers are often found on caller ID, but they may also be listed in the phone book or online.

Call blocking fraud can be prevented by making sure you only answer calls from people who have your name and address on file with your telephone service provider (TSP). If you don’t know who’s calling, it’s best not to answer at all! This means if someone asks for “John Doe,” let them know that he doesn’t live at this address anymore and suggest they call back later when he returns home from work—or better yet, request an email confirmation so there won’t be any confusion about whether or not it was just another wrong number trying again after being rejected last time around.”

How Can Call Blocking Help You Reduce Chargebacks?

Call blocking can help you reduce chargebacks and customer service costs, increase customer satisfaction and revenue.

  • Reduce Chargebacks: Call blocking can help prevent fraudulent transactions from being approved by your processor (the company that processes credit card payments for you). This is especially important if you have a high volume of transactions on your account. Keeping fraudulent orders out of the system will save time and money in the long run because it eliminates unnecessary charges from affecting other customers’ accounts as well.
  • Reduce Customer Service Costs: Because call blocking prevents unauthorized purchases, it also prevents fraudsters from using stolen cards to make purchases that won’t be charged back later down the road when they try to get reimbursed by their bank or credit union for those unauthorized charges! So this means less work for everyone involved: no more chasing down refund requests while simultaneously trying not let too many people know why they’re calling

The Bounce Back Guarantee

The bounce back guarantee is a benefit of using call blocking. It means that if you are charged a chargeback, the merchant account provider will refund the chargeback fee. The bounce back guarantee is only valid if you have not violated your merchant agreement (such as by allowing fraud to occur).


If you have a type of business that can be blocked, consider the benefits!

Call blocking is a great tool for businesses that have recurring chargebacks. If you’re in the business of selling goods or services, and your customers are consistently trying to charge back their purchases, call blocking is a great way to keep them from doing so.

Call blocking merchant accounts can also be helpful if you have high customer service costs because it will only notify those who place calls from outside of your company’s phone number range. This prevents any accidental calls from going through the system and being recorded.

Finally, call blocking is an excellent way to prevent fraudulent transactions—even if they’re made using another person’s credit card information!


We hope this article has given you a better understanding of call blocking and how it can benefit your business. Call blocking is a great way for businesses to combat fraud, but it’s also an essential tool when it comes to reducing chargebacks. If you have a type of business that can be blocked, consider the benefits! To Get More information About Call Blocking Merchant Accounts, Contact Your Merchant Services Rep.