Your Merchant Services Rep

Credit Card Processing & Payment Solutions for Business and Non-Profits by Clark Vandeventer

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My Services
Full-Service

I help small businesses limit the amount of money they pay to Visa & MasterCard by creating custom credit card processing programs. My clients can be found across the country but are concentrated in the Santa Barbara and Lake Tahoe areas. High end and quick serve restaurants, construction and trades, retail, ...

The $500 Guarantee
500-bill

My company guarantees that we'll be able to save you money on your credit card processing fees.  If we can't, we'll give you $500.  I know it's a little gimmicky.  But we know your time is valuable.  So if we can't help you then we'll compensate you for the time ...

Genesis Sourcing Solutions
Genesis-Slider

Genesis Sourcing Solutions works with the finest processing networks in the world which allows us to process every type of transaction in the market.  This can enable your business to accept Visa®, MasterCard®, American Express®, Discover®, JCB®, Diner's Club®, Debit Card, Gift Cards, Checks, and even EBT (Electronic Benefits Transactions). Genesis Sourcing ...

About Me
Clark-talking

I'm Clark Vandeventer and I'm a Rep for Genesis Sourcing Solutions.  As your personal rep my job is to take care of you--and that's a job I take seriously.  People usually associate me with credit card processing.  It's true.  Credit Card Processing is a big piece of what I do. ...

Should I go with the company with the lowest rate?

Posted by Clark on February - 27 - 2012 0 Comment

One of my merchant clients, a successful restauranteer in Lake Tahoe, introduced me to his neighbor — another successful restauranteer.  My offer of course was to review his credit card processing and all of his systems to see if there was a way that I could help him.  In addition to potentially saving him money on his credit card processing, maybe he wanted to start offering gift cards or launch  [ Read More ]

My Services

Posted by Clark on November - 8 - 2011 0 Comment

I help small businesses limit the amount of money they pay to Visa & MasterCard by creating custom credit card processing programs. My clients can be found across the country but are concentrated in the Santa Barbara and Lake Tahoe areas. High end and quick serve restaurants, construction and trades, retail, on-line. I serve just about every industry you can imagine and my clients process credit and debit transactions in  [ Read More ]

Going head-to-head with another provider

Posted by Clark on October - 31 - 2011 0 Comment

Recently I was working with a prospective client who was referred to me by one of my merchants.  This prospective client already had another proposal from another credit card processor but wanted to talk to me because she was intimidated by the process.  Because I had been referred by another merchant she knew and respected it made her more trusting of what I had to say. As we talked finally  [ Read More ]

What types of cards does your business accept?

Posted by Clark on October - 11 - 2011 0 Comment

When I ask a merchant “what types of cards do you take?” I’m told “oh, we take everything.  American Express.  Visa.  MasterCard.  Discover.” Or, “We just take Visa and MasterCard.” But that’s not what I’m asking. There are literally hundreds of different card types within Visa and MasterCard.  Each has a different rate. That’s why I want to look at the statements from your current merchant services provider.  I want  [ Read More ]

A few weeks ago I called on a prospective client.  I had just recently begun processing for the business next door.  I told my prospective client, “I don’t do this every day, but I just saved your neighbor 35% on their credit card processing fees.” 35% is pretty big.  I wanted to communicate that those kinds of savings are possible, even if they don’t happen every day. And then I  [ Read More ]

I was recently talking with a  dentist who said, “you know Clark, I’ve got a good rate.” I asked, “What’s your rate?” He said 1.34%. I said, you’re with Costco aren’t you? Dentist: “How’d you know? Me: “Because that’s what they advertise.  Do you have a statement handy though?” The merchant got out a recent statement and I explained to him that while Costco advertises 1.34%, he only get’s that  [ Read More ]

Have you called your Merchant Services Customer Support lately? Been on-hold? Still on-hold? Tried to understand the person you’re talking to? Can you say “outsourcing.” I know it’s a little gimmicky, but often when I’m talking with a prospective client I find who their current processor is and ask if we can call them real quick using the merchants phone.  I put that on speaker and let the music start  [ Read More ]

There’s only one number that matters.  When I’m talking to merchants I always hear people say, “I’ve got a good rate.” In reality, most processors are actually charging several different rates.  And then on top of the “rates” there are transaction cost, monthly fees, annual fees, PCI fees…. even statement fees!  (Yes, they are actually charging you $10 a month just to mail your statement). Here’s what I always say.   [ Read More ]

I hear all the time how merchants are processing through their Point of Sale (POS) Software.  Many POS systems have a default processor for credit card transactions. That doesn’t mean you can’t switch processors. If you have a PC, it likely came with Internet Explorer as a pre-set internet browser.  That does not mean you can’t download and use FireFox as your Internet browser. I have a Mac.  It came  [ Read More ]

When I first started as a merchant services rep I would have said ABSOLUTELY NOT! But PayPal is good for some things. If you’re a serious merchant the answer is almost certainly no. I have a PayPal account because it’s an easy option that everyone is familiar with which allows me to collect a very small number of payments. But if credit card payments represent a significant amount of your  [ Read More ]